Accept payments by phone without listening to or seeing your contacts' payment card number.

Multi-channel customer relations center, call-center, etc. Are you a telemarketing professional _ and want to optimize your conversion rate? Buyers or debtors are often reluctant to give their bank account details to the agent.
voxpay allows you to process a confidential, secure transaction during the telephone conversation.

Added value for your telephone transactions

Build the confidence of your telephone contacts by offering a payment solution that is more secure for your customers (they do not communicate their bank account details to a third party) and more secure for you (the payment process is PCI-DSS certified).

IVR mode

The agent directs the call to the voice payment server. The contact is then guided by an IVR for the various steps to enter the bank account details using their phone keypad. The agent follows the progress of the payment process while being able to take back the call at any time.

Assistance mode

The agent integrates the payment terminal into the call, and initiates the various steps to enter the bank account details from the interface. The customer then carries out the transaction in complete confidentiality, guided by the agent, who sees encrypted bank account details on his interface.

Confidentiality

Your contacts may be reluctant to give their bank account details over the phone. Whatever the mode of entry chosen, no bank account details will be displayed to the agent. Giving your contacts confidence when making payments has never been easier.

PCI-DSS solution

Whatever the remote payment process chosen, the voxpay solution is PCI-DSS certified, for transactions carried out in complete security.

Subscription - Tokenization

Once the bank account details have been received via one of the Voxpay secure channels, you can initiate direct debits from your customers. Voxpay takes care of everything.

3D-Secure

Depending on the payment process chosen, activate the 3D-Secure option. 3D-Secure adds an extra level of security by asking the buyer to provide a password before finalizing their online transaction.

VAD account of your choice

The flexibility of voxpay allows you to credit your VAD account, that of your customer, or your current payment partner. Voxpay is connected to most banks and payment service providers. Full integration of our solution with your customer's payment API is also possible.

Tailor-made back office interface

With your dedicated interface on our platform, monitor transactions, call outcomes, and all the statistics useful to your business.